Safety
According to the Consumer Protection Act 1986, the consumer right is referred to as ‘right to be protected against marketing of goods and services which are hazardous to life and property’.It is applicable to specific areas like healthcare, pharmaceuticals.
Information
The right to information is defined as ‘the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices’ in the Consumer Protection Act of 1986.
Consumerism
Consumerism is a social as well as economic order which encourages the buying of goods and services in ever-greater amounts. This term is sometimes associated with critics of consumption beginning with Thorstein Veblen. Veblen's topic of examination.
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News
MERC Surway: Power consumer Still in Dark about rights- The Survey was conducted across the state to check the level of awareness of electricity consumers of MSEDCL and found that they have little knowledge about electricity ombudsman and services provided to them like determination of compensation and period for which power supply should be provided to them.Read More..